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GoHerbalife.com Distributor Privacy Policy

This GoHerbalife.com Member Privacy Policy sets out the types of information that I, as an Herbalife Member, collect about my customers, prospective customers and visitors to my GoHerbalife.com website, the purposes for which I use that information and the transfer/disclosure of that information to other parties. Any changes to this Policy will be posted on this site.

Your Information

When you contact me, visit my website, register or place an order, I may collect your name, gender, contact details, credit card number, payment data and other information that you voluntarily provide at various times, including during registration, as well as your purchase orders and purchase order history. If you do not want me to have this information, please do not submit it to me. In some cases, this may mean that I cannot provide certain services to you.

I may also collect information about your use of this website, including your IP address, browser information and websites visited, demographic and geographic information, as well as your product and service interests and marketing preferences.

I may also receive information about you from third parties, including Herbalife International, Inc. and its affiliates in the U.S. and other countries.

Purposes of the Collection and Use

I may collect and use your information to fulfill your orders, to provide services, for billing and shipping purposes and to respond to your questions. I also collect and use this information to learn more about your product and service preferences so I can improve the quality of my website and personalize and enhance your experience based on your personal profile.

I will only collect and use your information to invite you to events, provide you with news and information about Herbalife® products, services and promotions, and send you newsletters and other promotional communications if I have your express consent. You can provide consent by ticking the box below.

  • I want to receive emails with news and information about services, promotions and events, as well as Herbalife products from you.
  • I want you to provide Herbalife my consent to receive emails from Herbalife containing news and information about services, promotions and events, including Herbalife products.

If you change your mind, you can withdraw your consent later.

If you have any questions, please feel free to contact your Herbalife Distributor.

Recipients of Your Information

I will share your information with Herbalife of Canada Ltd. and its corporate affiliates and business partners in and outside of Canada who will use your information to provide you with customer service, to confirm, fulfill and ship your orders, to administer payments and to solve possible problems and disputes with dispatchers and other service providers. Herbalife of Canada Ltd. and its affiliates may also use your information to calculate my earnings and perform other administrative tasks under the Herbalife Sales and Marketing Plan. Herbalife of Canada Ltd., which hosts this website, also collects personal data about your use of this website and uses this information to analyze trends and statistics. Herbalife of Canada Ltd. may share your information with service providers who perform services on its behalf (for example, information technology providers). Details about Herbalife's use of your information can be found in Herbalife's Privacy Policy.

By providing your contact details to me, you consent to my disclosure of your information to Herbalife of Canada Ltd. who may also share your information with its subsidiaries and business partners inside and outside of Canada, including in the United States, in connection with your expressed interest in Herbalife® products or the Herbalife business opportunity. With your express consent, Herbalife may use information about you to add you to their email subscription list and to send you informational and promotional materials about Herbalife and other companies. Herbalife may also provide your name to other Herbalife Members in connection with your expressed interest in our products or business opportunity. Non-personally identifiable information may be used by Herbalife to analyze trends and statistics, enhance the operation of the Site, and serve content and advertisements.

International Transfers of Your Information

Some of the third parties that I share your information with are located outside of Canada in countries, including the U.S., and don't provide the same level of protection as Canada does. However, safeguards have been taken to protect your information. In certain instances, your information that is shared outside of Canada may be accessible by foreign courts, law enforcement authorities and national security authorities in those locations.

Cookies and Other Tracking Technology

Herbalife uses, and may allow third parties to use, cookies and other tracking technology (for example, web beacons) on my website in order to provide tailored advertising and to analyze trends, administer the site, track users' movements and gather broad demographic and geographic information. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or to make websites work more efficiently, and they also provide information to the owners of the site. You can accept or decline cookies by modifying your browser settings. However, if you disable cookies, you may not be able to use all of the features of this website.

By accessing and using my website, you consent to the storage of cookies on your devices and my access to such cookies or technology, as well as access by the third parties mentioned above.

Third Party Links

This website may contain links to third-party sites. I am not responsible for the security or privacy of any information collected by those sites. You should review the privacy policies applicable to the third-party websites to understand how they collect and use your information.

Safeguards

I am committed to taking all reasonable measures to ensure that the personal information that I collect about you remains accurate, timely and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while I will strive to protect your personal information, I cannot guarantee or warrant its complete security.

Access to and rectification of your information

If you want to receive details of the information I hold about you, if your information changes or you believe that the information is incorrect or incomplete or for any questions or complaints about this privacy policy, you can contact directly your Herbalife Distributor.

If you no longer want to receive promotional communications and marketing messages, you can unsubscribe or change your marketing communication preferences at any time by following the unsubscribe link and/or instructions in the marketing messages you receive or by contacting me directly.